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Shipping QuestionnaireJosef Stevens2026-01-20T12:37:54-05:00
This field is for validation purposes and should be left unchanged.

1. Shipping Overview

Example: We calculate total order weight, determine whether the order ships by courier or flatbed truck, then apply distance-based pricing from our yard.

2. Product Information

Does every product have a defined weight?
Example: All brick, stone, and paver products have defined weights; accessories may not.
Do product dimensions matter for shipping?
Example: Weight determines truck size, but pallet dimensions affect how many units fit on a truck.
Are there products that automatically require a specific truck size?
Example: Full pallets of natural stone or retaining wall blocks always require a flatbed or tandem truck.
Are there products that cannot ship together?
Example: Bulk aggregates cannot ship in the same load as finished stone or brick products.
Are any products pickup-only or restricted by zone?
Example: Some bulk materials are pickup-only, and oversized stone cannot be delivered to residential zones.

3. Order & Quantity Rules

Is shipping calculated based on total order weight, per-item weight, or both?
Example: Individual item weights roll up into a total order weight.
Do quantity thresholds affect shipping?
Example: Orders over 2,000 lbs automatically switch from courier delivery to freight.
Is there a maximum shipment or truck weight?
Example: 20,000 lbs per truck.
Can a single order be split into multiple shipments automatically?
Example: Truck size requirements override distance-based pricing.

4. Truck Size Logic

How is truck size determined?
Example: Total weight plus specific product types.
Are truck sizes fixed or calculated dynamically?
Is pricing tied to truck size, distance, or both?

5. Shipping Zones

How are shipping zones defined?
Example: Distance bands such as 0–25 km, 26–50 km, 51–100 km.
Do shipping rules differ by zone?
Example: Long-distance zones have minimum delivery charges.
Are there zones you do not ship to?
Example: Outside the province or remote northern regions.

6. Rates & Checkout Experience

Are shipping rates fixed, dynamic, or both?
Should customers see shipping costs at checkout?
What should happen if shipping cannot be calculated automatically?
Example: sales@yourcompany.com

7. Final Question

Example: Automatically assigning truck type and delivery fees without manual review.

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